We are committed to protecting your privacy. You have chosen to do business with us, and we recognize our obligation to keep the information you provide secure and to inform you of our policies concerning its use. You can be sure that our commitment to protect your information will continue under the principles and online guidelines described below.
If you have any questions about this privacy statement, the practices of this site, or your dealings with any Bisk Education website, please email email@example.com
Also, in certain areas of our website — such as when you place an order, request more information, download demo products, fill out a survey or enter a contest — you are required to enter personal contact information (name, mailing address, email address, phone number) that allows us to contact you (if necessary) and also financial information (credit card information) that allows us to process your order or contact you for future promotions. Should you abandon a form on our website, your information may still be collected and utilized for notices or communications pertaining to the site, products or services. If you choose not to provide personal information, you can still browse most of our website (the areas that do not require registration) anonymously. If you place a call to us, whether by landline or mobile device, we may also capture your phone number and any other information you provide during the call. This information may also be used to communicate with you about the site, products or services.
We collect information to process and fulfill your order, to notify you of your order status, to alert you to product upgrades, special offers, updated information and new services, and to help us understand our customers in order to create content and a web environment that is most relevant to you.
Consistent with relevant state and federal laws and regulations governing telemarketing, including but not limited to the Telemarketing Sales Rules (15 U.S.C. §§ 6101-6108 and 16 C.F.R. Part 310) and the Telephone Consumer Protection Act (47 U.S.C. § 227 and 64 C.F.R. § 64.1200), by entering data you are providing your prior express written consent to be contacted at the number you provided (whether it is a landline or wireless number) by telephone, including by predictive dialer, manual dialing and/or by the use of prerecorded messages, with commercial offers from Bisk Education, University Alliance or the subsidiary, division or entity specified on the lead form.
To provide better service and a more effective website, we sometimes use “cookies” as part of our interaction with your browser. A “cookie” is a small text file placed on your computer’s hard drive by our web page server. “Cookies” are commonly used on websites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a “cookie” will be accepted. We use “cookies” to determine if you have previously visited our website and for a number of administrative purposes. These “cookies” do not collect personally identifiable information, and we do not combine information collected through “cookies” with other personal information to determine who you are or your email address.
We may use third party advertising companies to serve ads on our site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
We use industry-standard technologies when transferring and receiving consumer data to help ensure its security. Our sites have security measures in place to protect the loss, misuse and alteration of the information under our control. Our servers are backed up regularly and protected by security systems.
Financial transactions are carried out using a Secure Socket Layer (SSL) that encrypts the data you provide to ensure privacy. We will notify you when you are using a page that is protected with SSL technology.
While we use industry-standard technologies and measures to protect any data you provide to us, nothing can completely guarantee the security of transmission of data or information over the Internet. Therefore, we cannot guarantee against the loss, misuse or alteration of data or personal information that you provide to us, and we are not responsible and disclaim any liability for any damages or injuries which arise from such loss, misuse or alteration. You provide data and information to us at your own risk.
The contact information we collect, including through our websites, email communications with you or when you place a call to us, is used to improve the content of our website and to contact customers for marketing purposes. For example, based on the information you provide or that we collect, we may decide to inform you of existing Bisk products and services, including any of the programs that participate in the University Alliance Online, that we feel may be of interest to you. We may also use the collected information to help develop new products and services that we think customers may find helpful in the future. With the goal of bringing you greater convenience and more choices, we make portions of your contact information (never financial information) available to affiliated companies that offer products and services that you also may enjoy and/or benefit from using. We share information only for legitimate business purposes. For example, Bisk may share your personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. In each case, we carefully review the company and the products and services offered to make sure that they provide value. If you do not wish to receive any or all such offers, please let us know by emailing us at any time at firstname.lastname@example.org. If you don’t want to receive printed materials, please also provide us with your exact name and address and we will be sure your name is removed from the data we share with our business partners.
In order to comply with the Federal anti-spam laws effective January 1, 2004, we now provide a suppression list of the e-mail addresses of those who ask to be removed from our distribution database to third party advertisers who provide e-mail marketing services to our company. We require all third party marketers to sign an agreement prohibiting them from using this data for any purpose other than sending out our marketing materials. It may be necessary - by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence - for Bisk to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations, employees or users.
Keeping your account information accurate and up-to-date is very important. If you ever find that our records are incomplete, inaccurate or not current, please email at email@example.com and we will correct the information as soon as possible.
We honor all requests to be removed from our marketing lists. If you do not want to receive e-mail, telephone messages or direct mail from Bisk, contact us at firstname.lastname@example.org and we will remove your name from our in-house list and add you to our marketing suppression list. You will also have an opportunity to add your phone number to our internal "Do Not Call" list during each telemarketing call answered. We honor all requests to be removed from our e-mailing lists within ten days, and update our suppression list every ten days. If you prefer to learn about new offers from Bisk through a specific medium — for example, through the mail — simply let us know your preference by sending us an email at email@example.com. Our physical address to send written opt-out requests is:
Bisk Education, Inc.
Attn: Internet List Services
9417 Princess Palm Avenue
Tampa, Florida, 33619
We are fully committed to complying with your wishes regarding receiving commercial e-mail messages from us and with the laws regarding unsolicited e-mail. If for any reason you receive a commercial message directly from us or on our behalf more than ten days after making a request to be taken off our mailing list, we would request that you forward a copy of the e-mail to firstname.lastname@example.org with a brief explanation of your efforts to unsubscribe and the approximate timeframe you made the request. We will immediately investigate the matter, confirm that you have been removed, and provide a written response to you detailing our efforts. Please note that requests to be removed from our direct mail list will be processed as soon as possible, but given the nature of direct mail it may be impossible to prevent a mailing that is being processed or underway from reaching you. If you receive multiple mailings from us after your request, please contact us at email@example.com.
Our website may make chat rooms, forums, message boards and/or news groups, editorial content, and various social media channels (Complementary Forums) available to its users. Please remember that any information that is disclosed in these areas becomes public information.
We do not knowingly solicit information from children (individuals under age 18). Likewise, we do not knowingly market to children. We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.